For people who use video chat services to catch up with someone close—a beloved grandma or dear friend—it’s pretty easy to read the cues and reactions of a familiar face.
But in video chats among a group of people, say a business meeting among different offices, reading and correctly interpreting the facial cues of others can be difficult.
Now a Waltham company’s software is being used in a video system to analyze the facial reactions of participants to deduce their emotional state in real-time. The emotion-gauging software, Affdex from Affectiva Inc., is layered inside the Intelligent Video group chat system from ooVoo LLC, a New York firm.
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